Shipping policy

Shipping Policy

Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving payment confirmation. Orders placed after 6 PM will be processed the following business day.

Shipping Rates & Delivery Estimates

As this is a small upcoming brand, we do not have the logistics and infrastructure to guarantee the quick deliveries similar to larger companies and brands. We will do our best to get your order to you ASAP, please allow 3-5 weeks to account for the manufacturing, shipping, and delivery of your item(s). Feel free to contact us anytime at garms.official@garmsbrand.storewhere we will be completely transparent on updates with production.

Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other unforeseen circumstances.

International Shipping
We currently ship internationally. International shipping times and rates vary by destination and will be calculated at checkout. Customers are responsible for any customs, duties, or import taxes that may apply.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 72 hours for tracking information to update.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is missing, please contact the carrier to file a claim. If you need further assistance, reach out to us at garms.official@garmsbrand.store

Shipping Address Changes
If you need to update your shipping address, please contact us as soon as possible at garms.official@garmsbrand.store We cannot guarantee changes once an order has been processed.

Damaged or Missing Items
If you receive a damaged item or your order is incomplete, please contact us within 30 days of delivery with photos of the issue, and we will work to resolve the problem.

For any further questions regarding our shipping policy, please reach out to us at garms.official@garmsbrand.store